Several members of the International Textile Services Alliance (ITSA) recently made detailed information available to members of the linen, uniform and facility services industry to guide their decision making with regard to the COVID-19 crisis that is currently unfolding worldwide.

The European Textile Services Association (ETSA) will continue to act as a European platform for members to share best practices in addressing the outbreak. ETSA noted the following in a recent email to its members:

  • The textile care industry takes this pandemic very seriously and its members are taking steps to help slow down the spread of COVID-19.
  • In this rapidly evolving context, ETSA will continue to closely monitor national and European policies to be able to constantly adapt measures to combat the virus.
  • The industry is in close cooperation with customers, suppliers, and local and central governments/health authorities to coordinate measures that need to be taken.
  • It’s important to keep in mind that the textile care industry has already been serving customers for decades contributing to more hygienic life/lifestyles, including for hospitals and healthcare facilities. The industry will continue to do so (not just for COVID-19).

In the United States, TRSA recently released several documents to support member efforts to communicate with key stakeholders (leadership, employees and customers) as COVID-19 outbreaks multiply. All documents are posted online at for continuing reference. TRSA also hosted a webinar, titled “Coronavirus/COVID-19: Communication Tools for Your Customers, Employees and Leadership Teams,” featuring a panel of experts to tackle many questions and concerns that members of the industry have had about this rapidly evolving global pandemic. To view the webinar, visit

Additionally, Textile Services Association (TSA-UK) released several briefings on managing risks related to COVID-19. The briefings included directives for linen suppliers and hotel laundries, as well as general information on managing COVID-19 risks. These briefings can be found here.

DTV also released guidance for its members in Germany. The document can be found in the member area of the ETSA website, along with other documents from ETSA members about COVID-19.

More information about COVID-19 will be published and distributed among ITSA members as it becomes available.